White Stores Garden Furniture vs. M&S Garden Furniture
In today’s “White Stores versus” challenge we have put ourselves against retail and supermarket giants, Marks & Spencer. Discover who does it better below.
Firstly, many people may not know that M&S even sells garden furniture. The brand does not largely advertise it and it does not feature on any promotions that we have seen. However, they do stock a range of rattan, wood and metal garden furniture.
As you would expect with M&S the price tag is like that of their groceries, high-end and fairly expensive. For example, one rattan footstool will set you back £279. The other problem with these expensive price tags is that M&S do not sell many garden furniture sets, most of their furniture is mix & match, which does allow you to create your own furniture set up, something which White Stores does not offer, but it does mean you have to spend a lot creating the set you like. However, there are some dining sets which you do not have to mix & match which may save you some money.
At White Stores, we do not offer a mix and match service, but we do offer the option to add extra chairs (in pairs) to your sets should you choose to. The reason we don’t offer this is because all of our sets are fully assembled. Additionally, we feel that our range offers enough shapes and sizes for every garden size and occasion, meaning that customers won’t need to build their own set as they can already find a piece of furniture that meets their needs. This also saves our customers a hefty price tag when mixing and matching items.
Another difference between the two is the online shopping experience. When shopping on White Stores’ website we believe we have made everything easy to find by categorising all items in a way that is simple for consumers to find what they’re looking for. However, on the M&S website, though you can categorise your search by material, colour, size, shape and more when you initially land on their garden furniture category everything is sorted together meaning that you will see everything from armchairs, to sofas, to parasols, to bases and everything in between, this can be overwhelming and a difficult way to shop.
However, as Marks and Spencer’s range is not as large as White Stores, some customer may find it okay to browse this way. Currently available on M&S, there are 34 garden furniture items, meaning that choice is limited. On White Stores’ we have over 500 items meaning that there is plenty of choice.
Whilst choice is often a good thing, we understand that too much choice may be difficult for consumers, which is why we have a team of experts on hand 7 days a week on the phone and in our showrooms. Being able to visit our showrooms, view the furniture in person and get advice from our knowledgeable sales team is something that we feel sets us apart from retailers like M&S. Though you may be able to view garden furniture in some larger M&S stores it is unlikely that the staff in those stores will have any specific knowledge, other than what you can learn yourself from the website, on those products and therefore will not be able to offer advice to help you choose the best item for your garden.