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Klarna FAQs

If you like what you see and want to buy now, now, now, but want to pay later, that’s fine by us. We offer 6-month interest-free payment options with Klarna. You will need to pay a 10% deposit to secure your order, and then once your goods are delivered, your Klarna payments will be activated. Finance options are only available to permanent UK residents aged 18+, subject to status, T&Cs apply. Please spend responsibly.

Borrowing more than you can afford can seriously affect your financial status. Make sure you can afford your monthly repayments on time. Please spend responsibly. T&Cs apply. Find out more.

  • How it works

    We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout.

    Here’s how it works:

    Step 1 - Add products to your cart and select “Klarna” when you check out.

    Step 2 - Enter a few personal details and you’ll know instantly if you’re approved.

    Step 3 - Klarna will send you an email confirmation and reminders when it’s time to pay and you can manage your orders and payments in the Klarna app.

  • A message from Klarna

    At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to send money. That’s why our smooth checkout options give you more time and control so you can focus on the things you love.

    More than 90 million shoppers are using Klarna.
    200,000 retailers are working with us worldwide.
    We’re one of Europe’s largest banks and we’ve been powering online checkouts for over 15 years.

    Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.

    White Stores is not a lender and acts only as an introducer. The credit product is provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18 and over, depending on their status. Terms and conditions apply. 

    You can view all of your Klarna purchases and payment schedule in the Klarna app or by logging onto Klarna.com/uk.

  • Pay online or in the app

    Review your latest purchases and make payments in the Klarna app or online.

    Download the Klarna app:
    Log in online: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_gb/slice_it_card/ 
    Chat with customer service: https://app.klarna.com/login

  • Safe and secure

    With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorized purchases.

  • Frequently asked questions

    Visit Klarna's FAQ page https://www.klarna.com/uk/customer-service/  to find out more about using Klarna.