Can I expect your rattan furniture sets to be waterproof?

All of our outdoor furniture is fully weatherproof, we recommend keeping any removable cushions indoors when not in use as they are not always waterproof.

What is the difference between PE and PU rattan?

Polyethene (PE) resin rattan, also known as resin wicker, polyrattan, synthetic resin, is a manmade material and not a natural wicker rattan. This is a big benefit for garden furniture because the material does not degrade as quickly as natural wicker. There are several types of synthetic rattan including PE Rattan, PU (polyurethane) and PVC (polyvinyl chloride).

Do you have other types of weaves do you have on your rattan furniture?

The flat weave rattan is our most popular we have wide weave, half rounded and full rounded weave types are other types of weave.

Do you offer different colours of the rattan furniture?

Currently, we have a wide range of colours including Mixed Brown, Mixed Grey, Champagne, Weathered Grey

Do you supply replacements for cushions or broken glass?

Yes, please contact us via email and we can contact our supplier for spares.

How do I get in touch for advice or to talk about your rattan garden furniture sets?

Contact our sales team by phone, email or online chat

How long can I expect the warranty to be?

The standard warranty on all our furniture is 1 year but some brands do come with up to a 10-year warranty.

How long will my delivery be for garden furniture?

Our standard lead time is 10-20 working days, although some of our garden furniture can often be delivered in 5-10 working days.

How often do you update your rattan garden furniture collections?

Every year, we update new items around the beginning of spring.

If I change my mind can I return my items?

You can return any item within a 28-day grace period. Please read our Terms & Conditions for all information regarding returns.

If I want to add more matching pieces of furniture in the future, will I be able to?

Some ranges do get discontinued at the end of each season; however, grey and brown rattan will always be available.

What is the best way to wash the cushions?

Selected ranges do have machine washable cushions but it is always worth checking the care label on the inside of the cushion cover for recommended cleaning information.

What materials should I consider when choosing garden furniture?

This is purely down to your own personal style and taste, things to consider might be that wooden furniture can age with time and needs regular maintenance whereas synthetic rattan doesn't.

When is the best time to purchase garden furniture?

You can use our garden furniture all year round, although you might need a heater or gas fire pit in the winter. It is a good idea to get your orders in early in spring so you can make use of it throughout the spring and summer.

Why should I purchase my rattan garden furniture sets from White Stores?

We offer 0% finance and free delivery to most UK mainland addresses. We offer a 28 Day Money Back Guarantee for complete peace of mind. You can see independent reviews from over 5000 of our happy customers on Trustpilot here.